Terms of Service

Calenix provides scheduling and workflow functionality, including:

1. booking links;
2. calendar synchronisation;
3. availability management;
4. event scheduling;
5. group scheduling;
6. date polls;
7. reminders;
8. workflow automation;
9. meeting integrations;
10. paid bookings;
11. booking management;
12. analytics; and
13. related functionality.

Features may vary by plan.

You are responsible for:

1. providing accurate information;
2. maintaining account security;
3. protecting authentication credentials;
4. maintaining the accuracy of account information; and
5. all activity occurring through your account, except to the extent caused by Calenix's failure to apply required security controls.

You must notify us promptly of suspected unauthorised access.

You may register using third-party authentication providers such as Google or Microsoft.

Your use of those services remains subject to the applicable third-party terms.

Certain Services require access to third-party services.

When you connect an integration, you authorise Calenix to access and process information made available through the permissions you grant.

You may disconnect integrations through available Calenix controls or the relevant third-party service.

You retain ownership of content you submit to Calenix, subject to the rights necessary for Calenix to provide the Services.

You grant Calenix a limited, non-exclusive right to process, store, transmit and display your content solely as reasonably necessary to provide, secure and improve the Services and comply with law.

You must not use Calenix to:

1. violate applicable law;
2. infringe intellectual property rights;
3. distribute malware;
4. conduct fraud;
5. attempt unauthorised access;
6. interfere with the Services;
7. abuse APIs;
8. circumvent security controls;
9. scrape the Services in a manner that violates applicable restrictions;
10. send unlawful communications;
11. impersonate another person;
12. collect personal information without appropriate authority; or
13. use the Services for purposes that present unreasonable security or operational risks.

Calenix may allow users to offer paid meetings, sessions, events or services.

Users offering paid services are responsible for:

1. accurately describing their services;
2. setting prices;
3. complying with applicable tax obligations;
4. honouring bookings;
5. communicating cancellation policies; and
6. complying with applicable consumer protection laws.

Payments may be processed by third-party payment providers.

Calenix may not directly receive or store complete payment-card information where a third-party payment provider handles payment processing.

Paid plans are subject to the pricing presented at the time of purchase.

Unless otherwise stated:

1. subscriptions may automatically renew;
2. applicable taxes may be added;
3. fees are non-refundable except as required by law or our Refund Policy; and
4. changes to paid plans may take effect at the next applicable billing period.

Calenix may provide free plans or trials.

We may modify or discontinue free plans or trial programmes subject to applicable law.

Calenix and its licensors own all rights in:

1. the Services;
2. software;
3. interfaces;
4. trademarks;
5. logos;
6. designs;
7. documentation;
8. underlying technology; and
9. other Calenix materials.

These Terms do not transfer ownership of Calenix intellectual property to you.

If you provide suggestions or feedback, you grant Calenix the right to use that feedback without restriction or compensation, provided that doing so does not disclose your confidential information.

We aim to provide reliable Services but do not guarantee uninterrupted availability.

Services may be unavailable due to:

1. maintenance;
2. upgrades;
3. security events;
4. third-party failures;
5. internet or telecommunications failures;
6. force majeure events; or
7. circumstances outside our reasonable control.

Calenix may integrate with third-party products including Google, Microsoft, Zoom, Stripe, Salesforce, HubSpot, Slack and other services.

Calenix does not control third-party services and is not responsible for their availability, security, policies or functionality.

Our Privacy Policy explains how we process personal information.

Calenix maintains security practices appropriate to the nature of the Services.

No system can be guaranteed completely secure.

We may suspend or terminate access where reasonably necessary to:

1. prevent security threats;
2. prevent abuse;
3. comply with law;
4. address non-payment;
5. enforce these Terms;
6. protect Calenix or other users; or
7. discontinue the Services.

You may terminate your account at any time subject to outstanding payment obligations.

After termination, your right to use the Services ends.

Certain provisions survive termination, including provisions relating to:

1. intellectual property;
2. payment obligations;
3. disclaimers;
4. limitation of liability;
5. indemnification;
6. dispute resolution; and
7. other provisions intended to survive termination.

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis.

Calenix does not guarantee that the Services will:

1. always be available;
2. be error-free;
3. meet every user's requirements; or
4. operate without interruption.

Nothing in these Terms excludes rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, Calenix will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the Services.

Calenix's aggregate liability arising from the Services will be limited to fees paid by the customer during the preceding 12 months, except where such limitation is prohibited by law.

To the extent permitted by law, you agree to indemnify and hold Calenix harmless from claims arising from:

1. your unlawful use of the Services;
2. your violation of these Terms;
3. your User Content;
4. your infringement of third-party rights; or
5. your violation of applicable law.

We may update these Terms from time to time.

Where required by law, we will provide reasonable notice of material changes.

Continued use of the Services after the effective date of revised Terms constitutes acceptance where permitted by law.

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles.

The courts of New South Wales, Australia will have jurisdiction over disputes, subject to applicable mandatory consumer protection laws.