Privacy Policy
Calenix ("Calenix", "we", "us" or "our") is a scheduling and workflow platform operated by Corporality Global ("Company").
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you access or use Calenix, our website, applications, integrations, APIs and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly, such as your name, email address, calendar and booking data, and payment details; information collected automatically, such as device and usage data; and information from connected third-party services when you link a calendar account or integration.
1.1 Account Information
When you create an account, we may collect:
- name;
- email address;
- password or authentication credentials;
- profile information;
- organisation information;
- job title or role;
- phone number, where provided;
- billing information;
- account preferences; and
- other information you choose to provide.
1.2 Scheduling Information
Because Calenix provides scheduling services, we may process information relating to meetings and bookings, including:
- event titles;
- meeting descriptions;
- dates and times;
- time zones;
- availability;
- booking links;
- attendee names;
- attendee email addresses;
- attendee contact information;
- meeting locations;
- meeting links;
- event types;
- booking forms;
- cancellation information;
- rescheduling information;
- reminders; and
- other information submitted in connection with a booking.
1.3 Calendar Information
If you connect a calendar service, Calenix may access information necessary to provide calendar synchronisation and scheduling functionality.
Depending on the integration and permissions granted, this may include:
- calendar names;
- calendar identifiers;
- calendar events;
- event dates and times;
- event titles;
- event locations;
- event attendees;
- event availability;
- event descriptions where required for the requested functionality; and
- other calendar metadata made available through the authorised integration.
Calenix uses calendar information to provide features such as:
- availability checking;
- conflict detection;
- calendar synchronisation;
- event creation;
- event updates;
- meeting scheduling;
- rescheduling;
- cancellation; and
- related scheduling workflows.
Calenix does not sell calendar data.
1.4 Google User Data
When you connect Google services to Calenix, we may access Google user data through Google APIs based on the permissions you authorise.
Depending on the scopes requested and functionality enabled, this may include:
- your Google account identifier;
- name;
- email address;
- profile information;
- calendar information;
- calendar metadata;
- calendar events;
- event availability;
- event attendees;
- event details required to identify scheduling conflicts; and
- information necessary to create, update or manage calendar events.
We use Google user data only to:
- provide calendar synchronisation;
- determine availability;
- identify scheduling conflicts;
- create or update calendar events when requested;
- facilitate meetings and bookings;
- send scheduling reminders;
- provide scheduling workflows; and
- maintain and secure the requested functionality.
We do not sell Google user data.
We do not use Google user data for advertising purposes unrelated to the requested Services.
We do not use Google user data to build advertising profiles.
We do not transfer Google user data to third parties except as necessary to provide the requested functionality, comply with law, protect our Services, or as otherwise disclosed in this Privacy Policy.
Where Google user data is processed by service providers, those providers are required to process the information only for authorised purposes and to maintain appropriate confidentiality and security protections.
Our handling of Google user data is intended to comply with Google's API Services User Data Policy and applicable Limited Use requirements.
1.5 Microsoft Calendar Information
If you connect Microsoft Outlook or Microsoft calendar services, we may process calendar and account information necessary to provide scheduling functionality, subject to the permissions granted by you.
1.6 Zoom Information
If you connect Zoom, Calenix may process information necessary to create, manage or associate Zoom meetings with Calenix bookings.
Depending on the permissions authorised, this may include:
- Zoom account information;
- account identifiers;
- meeting identifiers;
- meeting topics;
- meeting dates and times;
- meeting join URLs;
- meeting host information;
- participant-related information;
- meeting settings; and
- OAuth credentials or tokens necessary to maintain the connection.
Zoom information is used to provide the Zoom functionality requested by the user.
Calenix does not sell Zoom user data.
1.7 Payment Information
If you sell paid sessions or other services through Calenix, payments may be processed by third-party payment providers such as Stripe.
Depending on the payment integration, Calenix may receive information such as:
- customer name;
- email address;
- transaction amount;
- transaction status;
- payment method type;
- billing information;
- payment provider customer identifier; and
- transaction identifiers.
Calenix does not intentionally store complete payment card numbers where payment processing is handled by a third-party payment provider.
1.8 Communications
If you contact us, we may collect:
- your name;
- email address;
- message content;
- attachments;
- support information; and
- other information you provide.
1.9 Automatically Collected Information
We may automatically collect:
- IP address;
- browser type;
- device type;
- operating system;
- approximate location derived from IP address;
- referring pages;
- pages viewed;
- actions taken within the Services;
- timestamps;
- session information;
- diagnostic information;
- crash information; and
- security and fraud-prevention information.
2. How We Use Information
We may use personal information to:
- provide and operate Calenix;
- create and manage accounts;
- facilitate scheduling;
- synchronise calendars;
- create and manage calendar events;
- create and manage online meetings;
- process bookings;
- process payments;
- send confirmations and reminders;
- provide customer support;
- maintain and improve the Services;
- personalise the user experience;
- monitor system performance;
- detect fraud, abuse and security threats;
- prevent unauthorised access;
- troubleshoot technical issues;
- communicate with users about the Services;
- send service-related notices;
- comply with legal obligations;
- enforce our agreements; and
- protect the rights, safety and property of Calenix, our customers and others.
3. Legal Bases for Processing
Where applicable law requires a legal basis for processing, we may rely on:
- performance of a contract;
- legitimate interests;
- consent;
- compliance with legal obligations; and
- protection of vital interests where applicable.
Where we rely on consent, you may withdraw consent subject to applicable law.
4. How We Share Information
We may share information with:
Service Providers
We may use third-party providers for:
- hosting;
- infrastructure;
- database services;
- authentication;
- payments;
- email delivery;
- analytics;
- customer support;
- security;
- monitoring;
- communications;
- scheduling integrations; and
- other operational services.
These providers are authorised to process information only as necessary to provide services to us.
Integrations
Where you connect third-party services, Calenix may exchange information with those services according to your authorisation and the functionality requested.
Legal Requirements
We may disclose information where reasonably necessary to:
- comply with applicable law;
- respond to lawful requests;
- enforce agreements;
- protect our rights;
- investigate fraud or abuse;
- protect users or the public; or
- respond to emergencies.
Business Transfers
If Calenix is involved in a merger, acquisition, financing, reorganisation, sale of assets or similar transaction, information may be transferred as part of that transaction subject to applicable law.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the Services;
- maintain account functionality;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- maintain business and financial records;
- detect and prevent fraud; and
- protect the security of our Services.
Retention periods vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, Calenix may delete, anonymise or securely dispose of it.
Specific retention practices are described in our Data Retention & Protection Policy.
6. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information from:
- unauthorised access;
- accidental loss;
- destruction;
- alteration;
- disclosure; and
- misuse.
Security controls may include encryption, access controls, authentication controls, monitoring, vulnerability management, secure development practices and incident response.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Calenix may process and store information in countries other than the country in which you reside.
Where required by applicable law, Calenix will use appropriate safeguards for international transfers of personal information.
8. Your Rights
Depending on your location and applicable law, you may have rights including:
- access to personal information;
- correction of inaccurate information;
- deletion of personal information;
- restriction of processing;
- objection to processing;
- data portability;
- withdrawal of consent; and
- the right to lodge a complaint with an applicable supervisory authority.
To exercise applicable rights, contact [email protected]
We may need to verify your identity before completing certain requests.
9. Google Data Deletion
If you disconnect a Google account or integration, Calenix will stop accessing Google data through that connection.
Where applicable, users may request deletion of personal information associated with their account or integration by contacting us at [email protected] or using available account deletion controls.
Deletion may be subject to limited exceptions where information must be retained to comply with law, resolve disputes, prevent fraud, enforce agreements or protect security.
10. Children's Privacy
Calenix is not intended for children under the age of 16.
We do not knowingly collect personal information from children in violation of applicable law.
11. Cookies and Similar Technologies
Calenix uses cookies and similar technologies as described in our Cookie Policy.
These technologies may be used for:
- authentication;
- security;
- preferences;
- functionality;
- analytics; and
- service improvement.
12. Marketing Communications
Where permitted by law, we may send marketing communications about Calenix.
You may unsubscribe from marketing communications using the unsubscribe mechanism included in the communication or by contacting us.
Service-related communications may continue where necessary to operate your account or provide requested Services.
13. Third-Party Services
Calenix may link to or integrate with third-party services.
Third-party services operate under their own terms and privacy policies.
Calenix is not responsible for the privacy practices of third parties except to the extent required by applicable law or contractual obligations.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Where changes are material, we may provide additional notice as required by applicable law.